Alfa Romeo

Lipscomb Customer Charter

The aftersales department of Lipscomb Alfa Romeo is dedicated to providing outstanding quality of service to ensure ownership of your Alfa Romeo is an exciting and enjoyable experience. We know that satisfied customers return to us and are proud of personal relationships we have developed.

Our team of Alfa Romeo trained service, parts and body specialists are always on hand to ensure your visits to our dealership are both pleasurable and swift.

Within our service to you we will provide:

• Fully Trained Personnel to carry out your requirements
• Genuine Alfa Romeo Parts with European wide warranty
• 12 months unlimited mileage workmanship warranty
• A comprehensive explanation of the work that needs to be completed
• An accurate assessment of how long the work will take
• An agreed collection time
• Informed progress through our workshop
• A thorough explanation of the work carried out
• Quote fully inclusive prices
• Parts removed will be retained for your inspection
• A safe clean and comfortable environment should you wish to wait while the work is completed

Technical Skills

We believe there is no better place to have your Alfa Romeo serviced or repaired - with our modern fully equipped workshop staffed by Alfa Romeo trained technicians who have the required expertise, specialist knowledge and technical information to ensure every job is effectively completed in order to maintain your car to the highest standards.

If you have any questions about Our Customer Charter, please do not hesitate to ask a member of our Service Reception when you visit our Dealership at Forstal Road, Maidstone in Kent or telephone 0845 338 9907 where somebody will be more than happy to help you.